Policies
RETURNING A PRODUCT
We promise to always strive to provide you with the highest quality products we can, no scrimping, no cutting corners.
If for any reason at all you're not happy with your Harrogate Organics product(s), we have a zero quibble return policy, giving you complete peace of mind when buying from us. Not sure on the fragrance? No problem, just pop it in a package and send back to us, and we will provide you with an immediate refund. Please notify us by email at hello@harrogateorganics.co.uk confirming a reason for refund and which items you are returning prior to returning your item and await confirmation from us, so we can confirm your items are eligiable.
PLEASE NOTE: The item must be unused. If in a tamperproof container, must still be sealed, unopened and undamaged. We cannot accept returned items that have been opened, partially used or tested. We also Cannot accept returns on unsealed personal products, or topical sprays for hygiene reasons.
RETURNS
Click here to view our Returns Policy in detail.
PRIVACY
We take it your privacy very seriously indeed. Like most companies we do collect necessary information to help us improve our services, products and marketing avenues. However, to learn more about how we do this please visit our privacy policy.
TERMS & CONDITIONS
To ensure we are fully transparent and communicable, for a full view of our terms and conditions please visit the link.
SHIPPING POLICY
For all terms and conditions related to our shipping please see our shipping policy.
SUBSCRIPTION POLICY
For terms related to subscriptions, please see our subscription policy.
ABOUT HARROGATE ORGANICS
Naturally effective.
Purposefully made.
Designed for everyday wellbeing.
Founded in the heart of Harrogate, we create premium natural wellness products that help people feel better in their everyday lives.
From restful sleep and calmer bodies to daily energy and natural balance, every Harrogate Organics product is thoughtfully formulated to support modern wellbeing in a simple, effective and enjoyable way.
We’re a certified B-Corp™ inspired by nature, creating premium wellness products with carefully selected ingredients, science-led thinking and quality manufacturing. We strive to source sustainably, act ethically and care for our community, creating trusted essentials to help people feel better every day.
Certified B-Corp™ – Part of a global movement working to benefit people and the planet.
Premium Ingredients – Carefully selected ingredients chosen for their quality, purity and purposeful benefits.
Science-Led Formulations – Developed with evidence-backed ingredients to support real, everyday wellbeing.
Everyday Rituals – Simple, effective products designed to fit naturally into modern lives.
Quality Without Compromise – Thoughtfully made with care, consistency and long-term trust in mind.
Trusted by Thousands – Helping people sleep better, move easier and feel their best naturally, every day.
