Subscription Policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. 
Your payment details will be stored securely, and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it.
If you want to cancel or change your subscription, you can do it at any time after your second order. Your order confirmation emails have links to your order. You can manage your subscription from there, or via your account page. To cancel your subscription before your second subscription order we retain the right to collect monetarily the additional discount you opted for on your first order.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

ABOUT HARROGATE ORGANICS

Naturally effective.
Purposefully made.
Designed for everyday wellbeing.

Founded in the heart of Harrogate, we create premium natural wellness products that help people feel better in their everyday lives.

From restful sleep and calmer bodies to daily energy and natural balance, every Harrogate Organics product is thoughtfully formulated to support modern wellbeing in a simple, effective and enjoyable way.

We’re a certified B-Corp™ inspired by nature, creating premium wellness products with carefully selected ingredients, science-led thinking and quality manufacturing. We strive to source sustainably, act ethically and care for our community, creating trusted essentials to help people feel better every day.

Certified B-Corp™ – Part of a global movement working to benefit people and the planet.

Premium Ingredients – Carefully selected ingredients chosen for their quality, purity and purposeful benefits.

Science-Led Formulations – Developed with evidence-backed ingredients to support real, everyday wellbeing.

Everyday Rituals – Simple, effective products designed to fit naturally into modern lives.

Quality Without Compromise – Thoughtfully made with care, consistency and long-term trust in mind.

Trusted by Thousands – Helping people sleep better, move easier and feel their best naturally, every day.

The Stray in Harrogate
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